Laboratory Quality Control

• Introduction to quality.
• Quality assessment.
• Laboratory staff.
• Sample management.
• Equipment.
• Purchasing and inventory.
• Process control.
• Internal quality control.
• Validation of results.
• Information management.
• Occurence management.
• Laboratory assessment
• Process improvement .
• Service and satisfaction.
• Safety and facility.
• Error management.
• Inspection and accriditation.