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1. Administrative Development
3. Human Resource Development
5. Customer Service Development
2. Technical Development
4. Technological and Digital Development
Development Management is a structured process aimed at updating and enhancing all laboratory activities — from administrative and technical operations to services provided to patients and physicians — with the goal of achieving quality, efficiency, and innovation in line with international standards such as ISO 15189 and CAP.
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Qualifications: - Doctorate at Business Management , New Castle University for Science and technology 2021 - Master of Business Administration, Sudan Academy of Sciences, Nov. 20,2007 - Bachelor of Account , Sudan University for Science and technology , 2003 Work Experience: - Department Quality and Excellence manager at ZAKAT CHAMBER Sudan, from September 2022 to now. - Department Quality and Excellence officer at ZAKAT CHAMBER from September 2017 to September 2022. - Assistant Teacher in Open Sudan University from 2013 to new - Assistant consultant of quality at Ministry of Energy &Petroleum from 15 /01/2023 to new . Quality Training . - Kaizen &Six Sigma , Elnaim Elthagib Management training center Khartoum 31 Jun To 4 Oct 2022 - IOS 9001.2015 quality management system & Internal Audit Training From Experts center for training &Human Resources Development 13 To 17 oct 2019 OMER ZAKRIA Page 3/4 - Quality management system AUDITOR Lead Auditor Training course 18019 Based on ISO 9001:2015 ID231977. 04487 from RICI CQI|IRCA Approved Training partner 01199941 November 15 2019 To November 19 November. - Professional quality Manager ADVANCED 4,10,2020 To 8,10,2020 from TEAM misr engineering &management consultants .Cairo - Integrated QHSE Management system ISO 9001:2015 , ISO 14001.2015 & ISO45001.2018 Awareness, Implementation &internal Audit training course from RICI Road Kingdom of Bahrain Certificate No NA2572, December 12 To December 17.2020 - Internal Assessor Training course EFQM 2013 from Total Quality & Organization Excellence 15 To17/1/2019 ID | 0002270 certificate No 1053. - Implementation of Excellence Model from Sudan University for Science & Technology , Quality center , September 02 To 15 September 2008 - Driving computer from Higher Institute of Zakat, 29/03 To 16/04/2014. - Academic supervisor, Open Sudan University 7 To 8/1/2017